ShipBob Product Release Hub - ShipBob

ShipBob

Product Release Hub

Since 2014, ShipBob’s mission has been to help ecommerce brands to deliver delightful shopper experiences through best-in-class supply chain and fulfillment capabilities. Shopper expectations and industry trends have changed and keep changing over the past 10 years. That’s why we’re dedicated to improving and updating our platform – always with the feedback of our customers.

ShipBob is always introducing new products and listening to our feedback. That’s an important consideration when you’re a customer.

Adam LaGesse
Global Warehousing Director at Spikeball

2026 Seasonal Releases

Summer ’26 Release

ShipBob’s Summer ’26 Product Releases are designed to make fulfillment more reliable, visible, and automated across your entire operation.

Discover Summer ’26 Release Watch On-Demand Webinar

Spring ’26 Release

ShipBob’s Spring ‘26 Product Release is all about helping ecommerce brands scale across channels, geographies, and customer expectations.

Discover Spring ’26 Release Watch On-Demand Webinar

Winter ’26 Release

ShipBob’s Winter ‘26 Product Release helps enable ecommerce brands to deliver delightful shopper experiences ​through best-in-class supply chain ​and fulfillment capabilities.

Discover Winter ’26 Release Watch On-Demand Webinar

Past Seasonal Releases

Fall Release 2025

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Summer Release 2025

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Spring Release 2025

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Winter Release 2025

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Fall Release 2024

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Summer Release 2024

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Spring Release 2024

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Winter Release 2024

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Fall Release 2023

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Summer Release 2023

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Spring Release 2023

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Winter Release 2023

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Fall Release 2022

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Summer Release 2022

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Release Notes

We’re continuously releasing changes across our API, Merchant Application, Fulfillment Engine, Warehouse Management System, and Fulfillment Network. Check out the highlights most important to our customers.

Release Notes

We’re continuously releasing changes to the ShipBob dashboard (Merchant Application), Warehouse Management System (WMS), and API. Check out the monthly highlights most important to our customers.

August 2026

🤝 Bobby for Live Support

Live support is now available through Bobby. Just click the icon in the bottom right of the ShipBob dashboard to reach a support agent. It’s one consistent place for help, and just the beginning as Bobby’s full AI functionality rolls out to all merchants soon.

🚛 Freight Shipping Tags for Shopify B2B Orders

Tag your Shopify B2B order once with your carrier and payment terms and ShipBob handles the rest. No manual routing or follow-up required. Learn more.

July 2026

🤖 ShipBob AI

Anthropic-Approved Connector

We’re the first fulfillment platform approved by Anthropic. Our Anthropic-verified connector is live in Claude. Learn more.

AI Hub

Home base for ShipBob AI in the merchant dashboard. See what each capability does, connect your own AI tools in a few clicks, and get insights into every action taken on your account by any user or tool. Learn more.

AI Labs

Where our builders prototype our newest and most experimental fulfillment apps. Explore what’s coming and join the waitlist. Learn more.

😎 Summer Release Webinar

Join us July 30th for our Summer 2026 Release Webinar, hosted by ShipBob CEO, Dhruv Saxena, and CSCO, Melissa Nick. You’ll get a first look at the innovations we’re shipping to make fulfillment more reliable, visible, and automated across your entire operation. Watch on-demand here.

🛍️ Retail & Marketplace Compliance Module

A new tool that allows our compliance teams to quickly add and update retailer requirements and apply those rules globally across our network. It includes configurations for shelf life, palletization, labels, and more.

📈 Bundle Performance Report

This new report provides visibility into bundle catalog, order volume, and inventory health in one place. From stockout risk indicators to ‘Frequently Bought Together’ insights, it’s everything merchants need to manage and grow their bundle strategy. Learn more.

💸 New Transactions Page

This new page in the Finance tab of the ShipBob merchant app allows merchants to drill down into every charge, by order, fee type, cost, and more, for full visibility into costs. Learn more.

June 2026

🤖 ShipBob MCP OAuth Connector

ShipBob merchants using Claude can connect their ShipBob account in one click using a custom connector to query and act on fulfillment data in plain English across orders, inventory, products, and channels. Learn more.

🇨🇦 Automated FBA for Canada

Merchants selling on Amazon in Canada can now use our Automated FBA flow to create the order once in ShipBob and we handle the rest, no Seller Central back-and-forth required. Learn more.

🚛 Undelivered Shipments Report Updates

The updated report gives merchants visibility into which shipments are claim-eligible, which claim type applies, and where each one stands in the process. Learn more.

May 2026

💬 Klaviyo OAuth 2.0 Integration

ShipBob’s upgraded Klaviyo integration syncs 13 shipment statuses in real-time so you can trigger automations for packed, on hold, exception statuses, and more. Get started.

📱 QR Login for ToolBob and MiniBob

Fulfillment center associates can now log in to ShipBob WMS and Powered By sites with a PIN-protected QR code for faster onboarding and easier management.

🍭 Allergen Declaration for Products

ShipBob merchants selling food, beverages, or supplements are required to declare allergen information for every SKU in the Product Catalog. This helps us store and handle products correctly, stay compliant with US (FALCPA/FASTER Act) and EU regulations, and protect customers from undisclosed allergen exposure. Learn more.

April 2026

🤖 ShipBob MCP

Point Claude, OpenAI, VS Code, or any MCP client at ShipBob and work with your orders, inventory, and shipments directly. It reads and writes, so your tools can pull up an order and reroute it in one step. 70+ tools across 10 domains. Learn more.

🚚 TrackBob is now generally available!

Your customers never have to leave your brand experience after checkout. Add your logo, name, and URL to a ShipBob-hosted order tracking page. Set it up in your ShipBob dashboard in minutes. See if your orders are eligible and get started.

💻 Edit Address and Lines via Developer API

Two new API endpoints let you update delivery addresses and modify line item details after an order is placed without needing to cancel and recreate.

🔧 Self-serve App Management

Developers and integration partners can now create, update, and manage app configurations, client secrets, and publishing workflows directly in the ShipBob dashboard, resulting in full integration control and faster time-to-market. Learn more.

🔐 SSO for ShipBob Dashboard

Enable Single-Sign-On directly in your ShipBob dashboard to authenticate through your own identity system, including MFA and access policies, eliminating the need for separate ShipBob credentials. Get in touch with your ShipBob contact or support@shipbob.com to enable SSO.

🔗 Klaviyo Integration

ShipBob’s Klaviyo integration just got an upgrade. Connect in one click via OAuth, with better security and more reliable data sync than the legacy API key connection. Learn more.

March 2026

🌸 Spring Release Webinar

CEO Dhruv Saxena and Chief Supply Chain Officer Melissa Nick are hosting ShipBob’s Spring ‘26 Product Release webinar on April 30 at 10am CST. We’ll walk through the latest Spring 2026 innovations our team has built designed to help you future-proof your fulfillment strategy. RSVP here.

February 2026

❄️ Winter ‘26 Release is live!

Check out our Winter ‘26 Release page and learn about ShipBob’s latest updates that will help you build a resilient supply chain and future-proof your fulfillment for 2026 and beyond. Maintain and expand retailer relationships with automated EDI support for 200+ retailers, confidently fulfill perishable goods from AA-rated GMP & GFSI audited sites, move inventory from dock to stock faster with Fast Track Receiving, and deliver branded post-purchase experiences with TrackBob.

🎬Missed the live webinar with Casey and Melissa? Get it on-demand here to catch up on everything that’s new and coming soon.

📊 Warehouse Receiving Order Details Report

Merchants can now access the new Warehouse Receiving Order Details Report in the Analytics tab to view and analyze the full lifecycle of warehouse receiving orders from the past 12 months. Learn more.

December 2025

📊 App Management & Insights Dashboard for App Partners

We’ve launched a new in-dashboard experience that gives developers and integration partners full visibility into their app performance across the ShipBob ecosystem including installs, API activity, and webhook reliability. Partners can now better monitor app health, optimize performance, and drive adoption to deliver a stronger merchant experience. Learn more.

📦 Submit No Carrier Tracking Claims from the New Orders Page

Merchants can now submit No Carrier Tracking claims directly from the new Orders page when a shipment never receives a carrier scan, indicating it likely never left the facility or was misrouted. Once the expected delivery date passes (based on the selected ship option), the claim becomes eligible, and payouts include fulfillment costs and surcharges. Learn more.

✍️ Signature Required Now Available for All Destinations

Merchants can now automatically apply signature required to orders shipping to any country, expanding beyond the previous US-only support. This update provides greater control over delivery confirmation for high-value or sensitive shipments worldwide.

Existing US-based rules can also be extended to additional countries by contacting support@shipbob.com with the Rule ID and the destination countries that should be included. New Signature required automation rules can be configured directly in the dashboard. Learn more.

🛍️ Shopify POS Integration Now Available for WMS Merchants

WMS merchants can now use ShipBob’s Shopify Point of Sale (POS) integration to seamlessly manage inventory and process sales across brick-and-mortar locations and on the go. When a POS transaction occurs, inventory levels automatically update in ShipBob, ensuring accurate, real-time stock visibility across all channels. Learn more.

🔄 Unleashed Integration Now Available

Merchants can now seamlessly connect Unleashed with ShipBob to keep products, orders, and tracking information in sync. Products created in Unleashed sync directly to ShipBob, orders automatically flow to ShipBob for fulfillment, and tracking details are sent back to Unleashed as soon as shipments are completed. Learn more.

October 2025

📍 TrackBob (Branded Tracking Page) Controlled Release is Live!

Following a successful beta, we’ve officially begun the controlled release of TrackBob, our new branded tracking page, that lets merchants customize the post-purchase experience with their own brand elements. TrackBob helps brands extend their identity beyond checkout and keep customers engaged through delivery. It’s available now for qualified merchants shipping US domestic Shopify and ShipStation orders. Learn more.

September 2025

🍁 Fall ’25 Product Release

Our Fall ’25 Product Release is happening Thursday, October 16th, 2025, at 1pm CDT, hosted by ShipBob CEO, Dhruv Saxena and Chief Supply Chain Officer, Melissa Nick. RSVP now to secure your spot and learn about all the new features, how to chaos-proof fulfillment operations, and prepare for Peak 2025 and beyond. Can’t make it October 16th? RSVP anyway and we’ll email you the recording. Click here to save your spot.

🧾 Billing APIs

Retrieve and search billing invoices, transactions, and fee details directly through ShipBob’s API. Developers can now access invoice lists, transaction history by invoice, run transaction queries with filters (date range, type, reference IDs), and view all available fee types for easier reconciliation and reporting. Learn more.

📍 TrackBob (Branded Tracking Page) Beta is Here!

Earlier this month we launched the beta program for TrackBob, our new branded tracking page that lets merchants customize the post-purchase experience with their own brand elements. This is a great way to extend the brand beyond checkout and keep customers engaged even longer. Controlled Release will begin later this month – stay tuned for how to access it. Learn more.

🔁 Returns Webhooks

We’re continuing to update our returns webhooks for ShipBob’s developer APIs to make it easier for merchants to work with third-party returns partners like Loop or Recharge or a returns 3PL while still accessing the same data they see in the ShipBob dashboard. These webhooks provide real-time updates, create a more seamless way to manage returns, and are perfect for brands with complex returns workflows. Learn more.

📆 New Returns Filter: Completed Date

We’ve added new query parameters to our developer returns APIs and the merchant dashboard so merchants can easily filter and view returns by completed date range. This makes it faster to find the information needed to refund customers, issue replacements, or take other actions and gives merchants more control over their post-purchase workflows. Learn more.

🇬🇧 Increased Capacity at our Manchester, UK Location

We’ve added 50% more fulfillment square footage space to our Manchester, UK fulfillment center, giving merchants even more room to scale their inventory and reach customers across the UK and Europe. Learn more.

August 2025

📦 New UK Ship Option: Evri ParcelShop & Locker Delivery

Give your UK customers more flexible delivery options at checkout with the option to pick up orders from 2,000+ Evri ParcelShops and 24/7 lockers across the UK while making delivery more convenient and secure, especially in high-density areas. This ship option will be integrated directly into your Shopify checkout and will only appear if the order meets Evri’s size and weight requirements. Available by request. Learn more.

🇬🇧 UK Order Cutoffs Extended to 8pm (from 6pm)

We’re extending the DTC order cutoff from 6pm to 8pm local time at all UK fulfillment centers, giving your customers more time to place orders and still receive same-day fulfillment. This update applies to all carriers and is already live in Manchester and Wellesbourne, with Birmingham going live by August 16. Learn more.

🏬 New Ability to Specify Fulfillment Center for Retail EDI Orders

US merchants using SPS Commerce can now choose which ShipBob fulfillment center should fulfill each purchase order (PO), offering more control over order routing. If no location is specified, ShipBob will default to the optimal site with available inventory. To enable this, reach out to your SPS Commerce contact. Learn more.

📅 WRO Status History Dates via Developer API

Now available through ShipBob’s Developer API, WRO Status History Dates provide full timelines of receiving milestones, making inventory reconciliation easier and reducing manual work by improving system synchronization. Learn more.

🧰 Webhooks Control Panel

ShipBob now offers a powerful webhook engine with built-in management from the merchant dashboard. View delivery success rates, test or replay events, and access detailed payloads for faster troubleshooting. Learn more.

⚙️ Klaviyo App Upgrade

Klaviyo has released an API upgrade to improve integration, security, and user experience. To access the latest version, uninstall and reinstall the Klaviyo app from your ShipBob dashboard. Follow the steps in our Help Center to reconnect your account. Learn more.

July 2025

✅ Support for Products with Multiple Barcodes

Starting next week, we will support products with multiple barcodes, improving accuracy and efficiency across every stage of fulfillment, especially for complex or high-SKU catalogs. By making barcode scanning a reliable checkpoint at receiving, picking, shipping, and more, we can prevent errors and order exceptions, while enabling faster, more consistent fulfillment. Learn more.

June 2025

🛠️ Orders Page Improvements

Later this month, the updated Orders page will become the default view in your dashboard, offering a more streamlined and customizable experience to help you find the information you need at a glance.

Prefer the previous layout? For a limited time, you can still access the legacy Orders page by clicking the three dots in the top-left corner next to the “Add Order” drop down button and selecting “Take me to the legacy orders page”. Learn more.

🔄 Self-serve Account Switching

Managing multiple ShipBob accounts across brands or regions just got easier. With this new feature, you can switch between linked accounts using a single login, allowing you to enable and manage account access directly from the ShipBob dashboard, maintain consistent viewing permissions, and simplify daily operations with a user-friendly interface. Learn more.

🛒 CartBob for Shopify Merchants Using Middleware

If your Shopify store is integrated with ShipBob via a middleware platform (e.g., NetSuite, ShipStation, or the ShipBob API), you can now use CartBob, a ShipBob-powered Shopify app that displays estimated shipping rates at checkout.

CartBob calculates rates based on factors like order weight, dimensions, destination, and service level to help you show more accurate shipping costs to your customers, reflecting the all-in fulfillment cost from ShipBob. Learn more.

May 2025

🚛 Zone Skipping & TrackBob, a New ShipBob Tracking Experience

We’ve launched zone skipping for eligible US domestic orders that flow through ShipBob’s middle-mile network. Orders headed to the same region are consolidated and skip intermediate zones for faster, more reliable delivery with less risk of damage. With ShipBob owning more of the order journey, zone-skipped orders come with TrackBob, an enhanced tracking page offering deeper visibility and additional order statuses for you and your customers. Learn more.

🌎 Passport DDP Integration

ShipBob’s integration with Passport for Delivered Duties Paid (DDP) shipping allows you to localize pricing, streamline returns, and access built-in support for tax, duty, and VAT compliance to convert more global shoppers. This is available now for international orders fulfilled from any ShipBob warehouse in the US. Learn more.

🛍️ Macy’s Marketplace Integration Now Available in the ShipBob App Store

Connect Macy’s Marketplace with ShipBob to streamline operations through automated syncing of products, inventory, orders, tracking, and returns. This integration ensures accurate product availability, timely order fulfillment, real-time shipment updates, and a smoother returns process, all powered by seamless data exchange between Macy’s (via Mirakl) and ShipBob. Learn more.

📦 Bulk Multi-Box Package Selection & Parameters

The new Bulk Multi-Box Package Selection feature automatically assigns the most suitable pre-selected packaging for large or complex D2C orders at the time of order ingestion. You can now set a max weight per package, max number of packages, smallest packaging sizes, and custom packaging requirements for larger orders. This minimizes overpacking and waste while providing earlier visibility into shipping costs to support better forecasting and decision-making. To enable this feature, please use the chat feature in your dashboard or create a case for our Merchant Care team.

💻 Improved Developer Portal

We have updated our developer portal to deliver a more intuitive and user-friendly experience, featuring enhanced search across all content, an interactive “Try It” API explorer, and real-time feedback collection. Learn more.

🧑‍💻 Updated Inventory & Product APIs

We’ve updated our Inventory and Product APIs to make integrations more efficient and streamlined. Our enhanced Inventory API is 25% faster than before and includes focused endpoints like /inventory-levels for quick access to key data points across all fulfillment centers. Plus, our upgraded Products API now matches the ShipBob merchant dashboard UI, with new fields like bundles and variants, product migration, and more. Learn more.

April 2025

🛠️ Orders Page Improvements

We’ve updated our Orders page UI, making it easier to customize and collect the information you need in a single view:

Currently both the legacy Orders page and the improved page are available, with plans to sunset the legacy page in the upcoming months. Learn more.

🛍️ Order Cancellations Directly in Shopify

Request fulfillment cancellations directly from Shopify without having to navigate to your ShipBob dashboard. Please note that only full order cancellations are supported, and cancellations will not be processed for orders that have already been picked and packed. Learn more.

March 2025

SHEIN Integration Now Available in the ShipBob App Store

Brands selling on SHEIN Marketplace can now seamlessly integrate their account with ShipBob to sync products, orders, and inventory, and receive tracking updates. Connect the integration in the ShipBob App Store.

📊 New Reports: Billing Summary, Business Performance Report, & IPP Replenishment Recommendations Report

We redesigned the Analytics tab and added new reports to the ShipBob dashboard to make it easier to get the advanced insights needed to make strategic business decisions.

👩‍💻 Self-Serve App Creation & Publishing

Build and publish multi-user apps and integrations directly through the ShipBob dashboard. Once your app or integration is complete, you can easily submit it for review. Upon approval, your app will be published in the ShipBob App Store, making it available to ShipBob merchants worldwide. Learn more.

February 2025

🏦 ShipBob Capital

ShipBob has partnered with J.P. Morgan-backed Slope to give our merchants access to a flexible line of credit to help you scale faster. To apply in under 5 minutes: navigate to the “Finances” section of your ShipBob dashboard, go to “ShipBob Capital,” and click on “Apply.” Learn more.

🛍️ Temu Integration

With our latest integration, you can now connect Temu to ShipBob for automatic order syncing and tracking updates upon order fulfillment, making it easier than ever to manage and scale your business. Learn more.

🌎 Open Border Integration

As 36% of brands plan to expand internationally in 2025, our enhanced DDP shipping integrations help merchants scale globally with confidence and access more ways to elevate their international shipping experience. With our new Open Border integration, brands can offer hyper-localized shopping experiences, transparent checkouts, and streamlined international returns, to boost conversion rates and keep customers coming back. Learn more .

📊 Daasity Integration

Our new integration with Daasity enables you to automatically incorporate shipping and fulfillment costs into financial reports and analytics. Consolidated reporting will help your team identify trends and make smarter, data-driven business decisions without manual number crunching. Learn more.

🎨 New Marketing Insert & Gift Note Options Printed On-Demand

Enhance your customers’ unboxing experience with our new gift note and marketing insert options.

These new options make it easier than ever to connect with your customers and leave a lasting impression. Learn more.

🧾 Line-Item Pricing on Packing Slips

You can now enable SKU-level pricing on packing slips for your shipments. This new feature is designed to enhance the customer experience by providing detailed, itemized pricing information for each product within their order. Learn more.

January 2025

🔁 Inventory Sync at the SKU Level for Your Store

You can now enable inventory sync at the product level for all Shopify, Amazon, and BigCommerce stores. This gives you greater flexibility and smoother management of flash sales and product drops, allowing you to continue selling without stock limits getting in the way, even as your inventory is in route to ShipBob’s fulfillment centers. Learn how to enable for Shopify, Amazon, and BigCommerce.

🔗 Easily Manage Multiple Linked Accounts

Save time and manage fulfillment more efficiently by linking your multiple ShipBob accounts in a primary and subaccount structure. Primary account users can seamlessly switch between linked accounts from the ShipBob dashboard using a single login while enjoying a user-friendly interface that streamlines day-to-day operations. If you’re interested, please reach out to your MSM or create a case for Merchant Care.

October 2024

📊 New Reports: Warehouse Storage Cost & Inventory Snapshot

We redesigned the Analytics tab in your ShipBob dashboard to make it easier to get the advanced insights needed to make strategic business decisions in just a few clicks. In addition to the recent Inventory Velocity and Shipping Cost and Speed reports, we’ve added 2 additional reports related to inventory management and associated costs:

🔐 Multi-Factor Authentication (MFA) for Enhanced Security

You can now enable MFA to strengthen the security of your ShipBob account at the point of login by requiring a second authentication factor for access to protect against situations where passwords are compromised and phishing. This optional but recommended feature can be enabled at the user or company level, with users having the choice to use an authenticator app or to authenticate via email. Learn more.

☎️ On-Site Support (OSS) Live in the US

ShipBob has you covered with a boots-on-the-ground, direct line to our fulfillment centers when you need it. We have operation support managers at the majority of our US locations, who are just a phone call away, and have a 4-hour response time target for urgent issues. To access OSS live, contact your Merchant Success Manager or use this link to create a support ticket.

September 2024

🌎 New Integration with Shopify Managed Markets

ShipBob is now Shopify Managed Markets certified! As a result, we’ve expanded our DDP shipping integrations to offer you more ways to elevate international shipping. Merchants with a Shopify store can confidently scale globally using ShipBob’s DDP solution via Managed Markets. This allows brands to manage multiple markets from a single dashboard and provide hyper-localized shopping experiences that delight shoppers and boost international conversion rates (by an average of 40% in one year). Learn more.

🔎 SKU + Product ID Search Functionality for WRO & Kitting Requests

We heard your feedback and implemented new ways to speed up creating both warehouse receiving and kitting orders. You can now search for products by SKU or product ID when creating these orders in your ShipBob dashboard. We’ve also grouped the display of product names and SKUs to make it simple to distinguish products with similar names or variations with different product IDs.

🏦 Direct Debit Payments from Bank Accounts in the UK, EU, & Australia

We’ve added payment method flexibility for merchants that wish to pay from their bank account in their home country. Now, UK-based merchants can pay via BACS, EU-based merchants can pay via SEPA, and Australian merchants can pay via BECS, all using direct debit in their local currency. Learn more.

🆕 Improved ShipBob WMS Experience for Batch Management in ToolBob

ShipBob WMS merchants can leverage a more efficient and accessible batch management experience. ToolBob users can now effortlessly search for batch IDs within a single tab, eliminating the need to search across multiple tabs to find the correct status. We’ve also expanded search capabilities (with all status points now searchable without restrictions) and extended the time limit for batch searches up to two years.

August 2024

📦 ShipBob Freight for Inbound & Outbound B2B Shipments

Save time, cut costs, and scale your business faster when you use ShipBob Freight to move your inventory. We can pick up from any port or factory and deliver to a ShipBob location, and send your orders from any ShipBob location to your retail partner’s distribution center or any Amazon fulfillment center. Learn more in our Help Center or submit a freight quote request.

🎄 2024 Holiday Peak Surcharges

USPS announced that they will be implementing peak surcharges for the 2024 holiday season. For USPS-specific ship options like Ground Advantage, these surcharges will be directly passed on to you and be in effect from October 6, 2024, through January 19, 2025. For ship options that use multiple carriers including USPS, we will share those final peak surcharge amounts once we hear from other carriers. View all current peak surcharges so far here.

📰 Dashboard Announcement Changes

We know how important it is to stay informed of major announcements and changes at ShipBob. Previously, once an announcement was dismissed in your dashboard, there was no way to revisit it. To enhance your experience, we’ve updated the Announcements section to store all active messages after they’ve been closed. Going forward, you can easily reopen and review these notifications at any time by clicking the Read More button.

🚚 Amazon Shipping Available in the UK

Amazon Shipping is available for all of your UK domestic orders out of Birmingham, regardless of the sales channel. We will automatically add Amazon Shipping as a carrier for our Standard domestic and Express ship options when it is the most optimal, cost-effective option for you.  Learn more.